Guides & Tutorials

Guides & Tutorials 4 min

How to read your dashboard to know whether your AI is really working

Turning on an AI chatbot is easy. Knowing whether it's adding value or quietly creating problems is another matter. The answer is in your dashboard—if you know what to look at.

Adriana Vallejos · Jun 25, 2026

Guides & Tutorials 5 min

Your knowledge base is the brain of your AI: how to write articles the bot understands

An AI chatbot is never smarter than the content it learns from. If your knowledge base is incomplete or poorly written, it doesn't matter what model sits behind it: the answers will be just as imprecise.

Adriana Vallejos · Jun 10, 2026