Product Updates

Product Updates 2 min

Do You Run a Real Estate Agency and Want to Automate Showing Coordination? Here's How

Every unanswered message is a showing going cold. We show you how to automate showing coordination without losing control of your calendar, so no lead falls through the cracks due to a slow response.

Adriana Vallejos · Jul 30, 2026

Product Updates 4 min

Per-ticket vs. flat-rate pricing: what's right for a Shopify store

We compare the two most common pricing models in ecommerce support based on the criteria that actually matter to a Shopify store: seasonality, variable volume, and predictability.

Adriana Vallejos · Jul 06, 2026

Product Updates 4 min

One inbox for everything: stop jumping between apps to answer customers

Your team doesn't lose time answering customers. It loses time figuring out where the conversation is, which channel it came in on and what was said before. A unified inbox removes that invisible cost.

Adriana Vallejos · Jun 18, 2026

Product Updates 9 min

Helpium AI Workflows in action: handle refunds, track packages, and welcome new visitors

Every support team has the same five conversations on repeat. Helpium Workflows turns them into recipes the AI runs for you. Here is what the shipping presets actually do.

Maximiliano Monge · May 13, 2026